Order and Delivery Issues
Can I cancel my order?
Due to systematic limitations, we are unable to cancel orders once placed. You can book a return once the order is delivered, by visiting here.
Can I change a size in the order I just placed?
Due to systematic limitations, we are unable to change or edit orders once placed. You can book a return or exchange once the order is delivered, by visiting here.
My package was marked delivered, I haven't received it
On some occasions, your order may be marked as delivered and take additional time to arrive. Be sure to check with neighbors and contact USPS for assistance. Please allow 3 business days from the date marked delivered for the order to arrive. If you
How do I change my delivery address?
If you order has not yet been shipped, please contact us here as soon as possible with your order number and new address so our team can attempt to update the address. We will do our best to update the address before the order is filled. If the order
I’m missing an item from my order
We are so sorry to hear you are missing an item from your order. Please contact us here with your order number and name of the item(s) missing. We will be happy to assist!
I received the wrong item or size in my order
We are so sorry to hear you received the wrong item in your order. Please contact us here with your order number, a photo of the item received and the name of the missing item. We will be happy to assist.
My package was returned to sender. What can I do to fix this?
Please contact the carrier for delivery options and to see if they can intercept the package. Please note, God's Love Overcomes is not responsible for customers entering an incorrect address.
Why was my order cancelled?
Your order may have been automatically canceled for several reasons, such as items being unavailable at the time of fulfillment or the order not passing our automated screening checks. Some typical causes include incorrect CVV or ZIP code details, di