Have a question? We're happy to assist! Click contact us above to send us a message.

God's Love Overcomes

How long does shipping take?

My order is delayed

My tracking is in label created status

Why can't I track my order?

How much does shipping cost?

I paid for priority shipping, where is my order?

How do pre-orders work?

Why is my order arriving later than the estimated delivery date?

Shipping and Tracking

Can I cancel my order?

Can I change a size in the order I just placed?

My package was marked delivered, I haven't received it

How do I change my delivery address?

I’m missing an item from my order

I received the wrong item or size in my order

My package was returned to sender. What can I do to fix this?

Why was my order cancelled?

Order and Delivery Issues

Returns and Exchange Policy

How do I book a return?

Can I exchange a product?

I am unable to exchange, but I see the item available

I received a gift and need to return the item

Can I cancel or change my return/exchange request?

Returns and Exchanges

My item is faulty or damaged

Product Issues

Where is your size chart?

Do you carry kid's sizes?

Can you tell me when an item will be restocked?

Product Stock and Sizing

How do I reset my password?

Account Issues

How do I become an ambassador?

Collabs

What payment methods are accepted?

Where do you ship to?

I'm interested in becoming a wholesaler

Where do you ship from?

I need help with my TikTok Shop order

What should I do if I ordered from a fake site?

What are the care instructions for the Kingdom Essential collection?

General Questions

All articles

Categories

Shipping and Tracking

Order and Delivery Issues

Returns and Exchanges

Product Issues

Product Stock and Sizing

Account Issues

Collabs

General Questions