Shipping and Tracking
How long does shipping take?
We do our best to ship all orders as quickly as possible. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information. For pre-orders, the estimated delivery date was provided on the p
My order is delayed
We always do our best to get orders out as quickly as possible, but sometimes delays can happen. This can be due to high order volume, shipping carrier delays, weather, or other unexpected issues. Once your order ships, you’ll receive a shipping conf
My tracking is in label created status
Please allow 1-3 business days for tracking to update once the label is created. Business days do not include weekends or holidays. Carriers may experience unforeseen delays. We appreciate your patience!
Why can't I track my order?
Once you have received a shipping confirmation email, your package is waiting to be sorted and scanned by the carrier.
How much does shipping cost?
Standard shipping on all orders shipping within the U.S. is typically $6-$8 depending on weight and order size. Keep an eye on our website for Free Shipping promos with a minimum order requirement.
I paid for priority shipping, where is my order?
Orders placed after 2pm PT, Mon-Fri, will be dispatched and ready for carrier pickup the following business day. Orders placed on Friday after 2pm PT or on weekends will be processed the following business day and picked up by the carrier the next bu
How do pre-orders work?
When you place a pre-order, your payment method will be charged at checkout. By completing your purchase, you authorize us to process payment at that time. The estimated ship date for pre-order items will be listed on the product page and included in
Why is my order arriving later than the estimated delivery date?
We’re so sorry your order didn’t arrive within the estimated delivery window. We know how important those timelines are, and we understand how frustrating delays can be. Our delivery estimates are based on typical shipping timeframes, but occasionall